Privacy policy

Privacy Policy

At Madam Muse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, and phone number (when provided) for order processing
  • Payment Information: Credit card or other payment details (processed securely through encrypted payment gateways)
  • Account Information: Information you provide when creating an account with Madam Muse
  • Browsing Data: Pages visited, products viewed, and time spent on our website

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and personalize content. Cookies are small files stored on your device that help us remember your preferences. You can control cookie settings through your browser, though disabling them may affect website functionality.

How We Use Your Information

We use your information for:

  • Processing and fulfilling orders
  • Sending order confirmations and shipping updates
  • Responding to customer inquiries and providing support
  • Improving our website and customer experience
  • Sending promotional emails (only if you opt-in)
  • Complying with legal obligations

Third-Party Sharing

We may share your information with:

  • Payment Processors: To securely process your transactions
  • Shipping Partners: To deliver your orders
  • Service Providers: Analytics, email marketing, and customer service platforms

We do not sell your personal information to third parties. All third-party partners are bound by confidentiality agreements.

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact madammusesupport@gmail.com with your request.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure. However, no online transmission is completely secure.

Contact Us

If you have concerns about our privacy practices, please contact madammusesupport@gmail.com and we will address your inquiry within 48 hours.